Frequently asked questions

How is electricity tendering done?

You can compete for electricity on our website by comparing the prices of different electricity contracts based on your electricity consumption. Our site's comparison table automatically calculates the estimated annual cost for each electricity contract we compare. The estimated annual cost is based on the electricity consumption selected in the comparison tool.

Once you have found a new electricity contract, you can order a new contract via the comparison table and our product pages.

I don't know the electricity consumption of my home. What should I do?

Depending on your home, you have a few options; you can either:

  • Check your actual electricity consumption from your previous electricity bills
  • Check electricity consumption on the electricity meter
  • Check your consumption on the electricity company's phone app or website
  • Estimate your electricity consumption by type of residence

Of course, the most accurate way to estimate consumption is to check how much actual consumption has been. However, especially in an apartment building, an assessment by type of dwelling is often a sufficiently accurate way of estimating electricity consumption. In many cases, this method is also accurate enough for many other types of dwelling - you can easily compare the impact of consumption on the price of electricity and the cheapest electricity contract by moving the knob on our comparison table.

Rough estimates of electricity consumption by type of dwelling:

  • Apartment (district heating) - 2000 kWh / year
  • Small house (no electric heating) - 6000 kWh / year
  • Townhouse (electric heating) - 11 000 kWh / year
  • Detached house (electric heating) - 18 000 kWh / year

How much does it cost to compare contracts?

Competing for electricity and ordering a new electricity contract is completely free of charge on our website.

Does the site allow businesses to tender for electricity contracts?

We only offer a competitive tendering service to households. It is therefore not possible to tender electricity contracts for businesses, at least for the time being.

How do I order a new electricity contract?

Once you have found the most suitable electricity contract for you in the comparison table, you can order a contract via the "Go to order" button on the product page.

The way we work varies slightly between different electricity companies, so depending on the company, you can either go to their website or use the order form on our website to order a contract. From the order form on our website, orders are automatically delivered to the selected electricity company.

All electricity contracts ordered online have a 14-day right of withdrawal under the Consumer Protection Act, so you can cancel your new electricity contract after you have placed your order. If you cancel your subscription, you must notify the customer service of the electricity company concerned.

How do I terminate an old electricity contract?

When you subscribe to a new electricity contract, the new electricity company will usually cancel your old contract automatically. However, this does not apply to fixed-term electricity contracts - it is not possible to terminate a fixed-term contract in the middle of the contract period, except when you move house. Always check the type and termination method of your old electricity contract before ordering a new one.

What does the price of electricity consist of?

The final electricity price consists of three different components: the price of electricity, the electricity transmission price and the electricity tax. Each of these makes up roughly one third of the total electricity price.

Only the electricity part can be put out to tender. Naturally, electricity tariffs cannot be tendered, and the electricity transmission price is determined by the tariff of the local grid company.

The price of electricity includes the price paid for the energy consumed, and it is possible to buy electricity from almost any company selling electricity in Finland. As a result, the price of electricity is highly competitive, and an informed consumer can easily save on the price of electricity by competing with different electricity suppliers.

The price of electricity is set slightly differently depending on how the electricity contract is priced.

What are the different types of pricing in electricity contracts?

The most common pricing methods for electricity contracts are:

  • General Electricity
  • Market priced electricity
  • Packet electricity
  • Nocturnal (or time) electricity
  • Seasonal electricity

The most common types of pricing mentioned above are general electricity, stock exchange electricity and packet electricity.

In the public domain the price of electricity is always fixed for a certain period of time, usually at least one month. In the case of universal electricity, the price may therefore vary during the contract period, even on a monthly basis, but in many fixed-term universal electricity contracts the price remains the same throughout the contract period. The price stability of the contracts is always indicated on our product pages, so there is no need to fear unpleasant surprises. For universal electricity, the total amount of the electricity bill consists of the electricity price (cents/kWh) and the monthly basic charge (€/month), which is charged according to consumption.

On the stock market the price of electrical energy varies by hour. The price you pay for each hour of electricity is therefore different. The price paid for electricity is based on the hourly spot price on the NordPool electricity exchange, plus a margin from the electricity company (cents/kWh). The price paid for electricity on the exchange therefore fluctuates rapidly, and predictability can often be difficult. However, studies have shown that, in the long run, electricity from exchanges has generally been the cheapest option - even though price spikes can increase the price of electricity up to several times the average. In the case of exchange electricity, the total electricity bill consists of the hourly exchange price of electricity (cents/kWh), which is charged according to consumption, a margin from the electricity company (cents/kWh) and a monthly basic charge (€/month).

In a packet an electricity contract has only one monthly price, which includes a maximum amount (kWh) of electricity consumption per month. The pricing method is therefore simple, and if you know your consumption even approximately, you can estimate the amount of your electricity bill very accurately in advance. Bundled electricity gives you precise predictability in the size of your electricity bill. However, package deals are almost invariably the most expensive in the comparison. In the case of bundled electricity, the price paid for the part of the package that exceeds the maximum consumption is also generally expensive compared with, for example, universal electricity contracts.

Night electricity and seasonal electricity are similar to universal electricity, but the price of electricity varies according to the time of day for night-time electricity and according to the season for seasonal electricity.

Should you choose a fixed-term or an open-ended contract?

In many cases, fixed-term contracts are the cheapest in our comparison, and fixed-term contracts are very popular at the moment... However, when signing a contract, you should check the price stability of the electricity contract in question. The price stability tells you whether the price you will be charged for electricity can change in the middle of the contract period. Some contracts may be subject to price changes, and it is only possible to terminate a fixed-term electricity contract without additional charges if you move house. 

The price stability of the electricity contract is explained on our product pages.

How is the estimated annual cost of the reference table calculated?

The estimated annual cost of our comparison table is based on the electricity consumption entered in the table and an estimate of the cost for the next 12 months for the electricity contract in question.

Many other comparison sites calculate the estimated annual cost based on the first month's discounted price for contracts at the bid price. This gives a misleading picture of the true cost of an electricity contract - the offer price can be as much as 70% lower than the normal price - below the electricity exchange price - for some contracts, and only valid for the first month. Nevertheless, the estimated annual cost may be calculated on the basis of the first month's price.

We don't want to mislead people. For this reason, we do not include one-month offer prices in our comparison table, but try to calculate the estimated annual cost realistically. However, as the price of electricity can change monthly or more frequently for some types of contracts (e.g. exchange electricity or monthly changing universal electricity), the estimate is based on the following figures:

Market priced electricity - the estimate used in the calculation is based on the 12-month average of NordPool spot prices

Monthly universal electricity - the estimate used in the calculation is based on the average of the monthly average prices on the NordPool stock exchange

If the electricity price changes less frequently than monthly under the electricity contract, the estimate is calculated at the prices indicated in the electricity contract.

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